If you forgot the password for your COOP account and need to reset it, here are the steps you can take:
1. Go to your account sign-in, enter your username, and click "Next".
2. On the next screen, click "Forgot password?".
3. Click "Send me an email" to send a verification email to reset your password.
4. Once you open the account password reset email from Okta, click "Reset Password". (If you are unable to use the link, the email also provides a six-digit code you can enter in the Ryder-Okta sign in screen which will also allow you to reset your password.)
5. When back on the “Reset Ryder-Okta Password Screen”, follow the instructions to enter a new password.
You’re all set! Once you have reset your password, Okta will sign you into your COOP account.
If you have any questions or need more assistance, please contact us.
