Renter Tools & Resources

Here’s everything you need to know so that you can rent vehicles with confidence.

Getting Started

Find the Help You Need

Tractor trailer being towed by tow truck

24/7 Roadside Assistance

If you have an incident with a vehicle while on a rental, contact our 24/7 Roadside Assistance service at 855-961-2413. A trusted service provider will be dispatched to assist you.

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Help Center

Find answers to our most frequently asked questions about rentals and helpful guidelines for all things COOP related.

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Support Center

Can’t find the answers you need? Simply log in to your account and create a ticket in our Support Center so our team can provide you with the help you need.

Tips for an Even Better Experience

Complete Pre-Trip Inspection

Do a pre-trip inspection and take photos to make sure the vehicle's condition is documented before you drive off.

Connect via User-to-User Chat

Communicate with the vehicle's Owner so that your rental goes as smoothly as possible.

Care for the Vehicles

Follow the golden rule and treat vehicles as if they were your own by keeping them clean with fuel refilled and returned in the same condition as you picked it up.

Submit Fuel Receipts

Save and upload all of your fuel receipts to COOP during your rental to comply with International Fuel Tax Agreement (IFTA) reporting.

Rate Your Experience

Leave ratings about the Owners after every rental to help encourage more safe and secure transactions on the platform.

Catch Up on the Latest With COOP

Managing Fuel Expenses When Operating Commercial Trailers | COOP by Ryder

We're analyzing the complexities of fuel costs for operating commercial trailers and exploring strategies to enhance fuel efficiency. We'll examine industry best practices and solutions to help you stay ahead of the curve and boost your bottom line.

Drayage Vs. Cartage: What You Need to Know | COOP by Ryder

We often hear terms like "drayage" and "cartage" being thrown around. Still, many people find themselves scratching their heads when discussing their differences in the trucking industry. Let's clear things up and discuss the differences between drayage and cartage.

The Aerodynamic Advantages and Benefits of Trailer Skirts | COOP by Ryder

Looking for ways to maximize stops at the pump when hauling goods on commercial trailers? When transporting loads, every mile counts, and fuel costs can significantly impact the bottom line. Finding ways to improve fuel efficiency is crucial, which is where trailer skirts (edge skirts or trailer side skirts) come in. These aerodynamic panels attach to the underside of trailers, and though they seem small, they offer big benefits for trailers.

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